Like all our services, our return policy is also customer-centric. To make sure you do not receive any product in damaged condition or with any error. However, flaws can occur and to make up for any fault we have a return and refund policy. In case you find any error in your product you can inform the company within 2 business days. For miss printing, we compensate you by providing you with reprinting services but no money will be refunded. Our quality assurance team makes sure that you receive an error-free product, but in case of manufacturing or material-related flaws, we take responsibility and expect the customers to let us know within 7 business days. If you want to reprint the tags then you must return 99 % of the stock to us so that we can recheck and send it back to the printing department. If you need urgent orders then you may have to pay extra charges which are non-refundable. 

Proofs And Color Accuracy

At the time of order placement, you must mention the specifications such as artwork and tag dimensions to avoid any flaws. After this, our team will check it and re-confirm the final artwork and tag specification. It is your responsibility to recheck everything at your end to avoid errors. Make sure to let us know if you want to make changes in the final work because we immediately start manufacturing the tags after final approval. Custom Tags will not be responsible for anything that is not mentioned in your provided tags’s details. Color accuracy, density, text accuracy, image proportion, and gradient may vary from the screen proofs because digital formats only predict the layout and colors in RGB. we try to match the color gradients in due-tune however, lamination on the tags can affect the color appearance. We do not guarantee that the color of the final product will match exactly with the digital form. By placing the order you automatically agree with all these policies that the color of digital proof will vary. If a brand wants to get hard proofs then they have to pay extra charges.